Terms and Conditions
1 Where instructors supplied by the company operate on the Client’s premises or under the Client’s control, it is the Client’s responsibility to ensure that they are protected by adequate insurance against employer’s liability and third party risks arising during or related to the supply of training requirements of the Client.
2 The company reserves the right to sub-contract the provision of training to its subsidiaries or associates, and such contractors shall for the purposes of the performance of this contract be in the same position as The Company.
3 We reserve the right not to admit or expel delegates without liability if in our absolute discretion their behavior is inconsistent with our reputation or the management of the course.
4 Each trainee must inform us in writing of any medical condition which may affect them or others. (e.g. epilepsy, diabetes), The Company will keep such information in confidence. In addition for courses which involve physical activity, it is the responsibility of each trainee to take appropriate medical advice that they are fit to take part.
5 The client will accept full responsibility for all statutory requirements placed upon a client by the relevant governing bodies and the Acts including the maintenance and safety of vehicles, plant, lifting equipment, protective clothing and all applicable insurances including any loss, injury or damage sustained during the course or training, or arising out of neglect and/or breach of statutory duty by the Client or any other way.
6 It is the client’s responsibility to ensure that the training facilities and conditions are appropriate to the training provision. The Company and/or designated company representative reserves the right to abandon/ discontinue or rearrange the provision of training where such circumstances prevail that would affect the quality of training to be provided. In the event of cancellation/re-organisation, the client is responsible for costs incurred.
7 We require payment to terms. Payment must be made on time, in full, and without any deduction, set off or counterclaim. In the event that an account is outstanding, we will refer the matter to our debt collection agents which will incur costs. Any costs incurred to collect the debt will be added to the debt, plus VAT at the prevailing rate. You agree that you will be legally liable to pay us that surcharge, and that payment of the same can be enforced against you in court. You also agree to pay interest at the relevant reference rate provided for under the Late Payment of Commercial Debts (Interest) Act 1998, which interest is payable both after and before any judgment of the court and continues to accrue. No certificates will be issued until payment is received in full.
8 The Company reserves the right to make changes to programs, training, dates and venues at any time as necessary and to alter fees in the light of economic circumstances prevailing at the time. The Company will endeavor to provide a specific Trainer/Consultant for the full period of the course, but this cannot be guaranteed whether for all or any part of the period. The Client accepts that no liability attaches to The Company for not supplying the specific Trainer/ Consultant for part or all the period of the course.
9 The Company accepts no liability for loss except where caused by its own negligence. Such loss shall be limited to the contract value and The Company will not be liable for further or consequential loss caused.
10 Where a firm booking is subsequently cancelled, The Company reserves the right to apply the following charges: if the cancellation is made up to 7 days before the course start date, 50% of the fee; 3 days or less before the course start date, the full fee. Cancellations will only be accepted in writing. The date that the Company receives the cancellation will be regarded as the date the cancellation has been made and appropriate charges will apply. However, substitutions may be made at any time prior to the course start date.
These Terms and Conditions of Business may only be varied by express agreement in writing by both the Client and a Director of the Company.